Have a question?
Message sent Close

FAQs

General Questions

Digital’s Flare is an online learning platform that offers quality education in digital skills through live and recorded lectures, discussion forums, Q&A sessions, assignments, quizzes, practical workshops and many more. 

You may need to register for an account to access certain features of the platform, such as enrolling in courses, participating in discussions, and submitting assignments.

The cost of courses varies depending on the subject and duration. However, we offer the first lecture of each course for free to give you a taste of the content and quality. by the way the minimum cost of  course is Rs. 1500/- 

We offer various payment options, including bank transfers, digital wallets, and third-party payment gateways(coming soon).

Course Access and Completion

Once you have successfully purchased a course, you will be able to access it through the “My Courses” section of your account.

Access duration varies depending on the course, but it will be clearly specified at the time of purchase.

Unfortunately, you will not have access to the course materials after the access period expires. However, if you need extra time to finish, you may be eligible for an extension by contacting us and paying a minimal fee. (Note: This information might not be applicable to all courses, so check with support for details.)

Yes, upon successful completion of a course (meeting any requirements set by the instructor), you will receive a certificate of completion.

Yes, you can freeze your course access for one month before the expiry date. This will pause your access to the course materials but extend your access period by one month. Please note that the specific freezing process might vary, so consult our support team for detailed instructions.

Content and User Participation

We offer a variety of courses in digital skills, including lectures, downloadable resources, discussion forums, Q&A sessions, assignments, and quizzes.

Yes, in some courses, we offer discussion forums where you can connect with other students, ask questions, and share your learnings. Additionally, you can gain access to our Flarian Community, a platform specifically designed for interaction between Digital’s Flare students.

The Flarian Community is a space for past and present Digital’s Flare students to connect and collaborate. Here are some of the benefits of joining:

  • Share your work: Showcase your projects and get feedback from other members.
  • Learn from others: Discover new skills and insights from experienced students.
  • Networking opportunities: Connect with potential clients or employers. The Flarian Community includes established freelancers and digital agency owners who might be looking for talented individuals.

Privacy Policy & Return Policy

privacy seriously. Please refer to our Privacy Policy for detailed information on how we collect, use, and disclose your personal information. You can find the Privacy Policy on our website at Privacy Policy.

We want you to be satisfied with your learning experience at Digital’s Flare. If you are not satisfied with a course within 7 days of purchase, you may be eligible for a full refund. Please refer to our Return Policy for complete details and exceptions. You can find the Return Policy on our website at Return Policy.

Technical Issues and Support

If you encounter any technical difficulties, please contact our support team via email at [email address removed] or WhatsApp at +92 343 3735273.

Our support team is available [12:00PM to 8:00 PM] to assist you with any technical issues.

If you have an issue with a course or instructor, we encourage you to first try contacting the instructor directly. If you are unable to resolve the issue with the instructor, please contact our support team via email at support@digitalsflare.com and we will be happy to assist you.